Location: Canberra
Discipline: Project Services
Job type: Contract
Job ref: GMT-1121-17516
Published: 18 days ago
Duration: 24 Months
Startdate: 20/12/2021

The Role:

The ICT Services Project Support Officer role will work to the Program Lead and/or Project Manager in assisting with implementation of these projects, completing necessary tasks, co-ordinating efforts and providing tactical support.


  • Support ICT Services Branch Projects by organising meetings, preparing agenda, collecting packs & distributing materials, taking minutes, and recording actions accordingly in such forums such as;
    • Individual project meetings
    • Technical workshops
    • Project specific organisational change meetings
    • Scrums, stand-ups and project reviews
    • Branch Portfolio meeting
  • Support Program Lead and Project Managers by updating and maintaining data entry in Clarizen, Confluence, Jira and any other relevant project management tools.
  • Contribute to the production of various project reports.
  • Production and review of any required or new project artefacts.
  • Maintain register Risks, Issues and Decisions in Clarizen and Confluence
  • Engage with internal and external stakeholders in a positive and professional manner
  • Work proactively and collaboratively to resolve problems and achieve business outcomes
  • Perform any ad-hoc administrative needs.

Essential criteria:

  • Strong Project Support Officer experience.
  • Experience in assisting to deliver projects in line with Agile Methodologies
  • Ability in using MS office suite.
  • Ability and experience in using various project management tools, such as Clarizen, Confluence, Jira etc
  • Outstanding written and verbal communication skills
  • Highly proactive and inquisitive in their work approach
  • Proven experience working in a multi-disciplinary team, building rapport and managing stakeholder expectations

Desirable criteria:

  • Experience in ICT infrastructure projects;
    • particularly large scale Desktop or Network infrastructure projects with geographically dispersed locations.
  • Experience in projects in Cloud managed systems and environments.

Eligibility: This role is open to all with the right to work in Australia - Permanent Residents are encouraged to apply.

Apply now!
For more information contact our Client Manager Iain Cameron 0262010108 or one of our consultants on 0262010100