Location: Canberra
Discipline: Other IT
Job type: Contract
Job ref: GMT-1121-17476
Published: 27 days ago
Duration: 2 x 12 Months
Startdate: 06/12/2021

Our Federal Government client is seeking a Service Desk Analyst to provide first and limited second level IT support. The role is the first point of contact for all IT systems, via phone, email, onsite-support, including video conferencing and training and as directed.

The ideal candidate will have:

  • Proven understanding of ITIL and IT Service Desk & Onsite best practice.
  • Strong experience in the provision of desktop/network support services.
  • Demonstrated experience in providing onsite support and working within a Service/Help Desk environment.
  • Strong client service and technical skills; Microsoft Active Directory and Exchange, Citrix, Windows 10, Microsoft Office, VPN, Mobility Devices including tablets, Next G, Telephony, and Video Conferencing.

Other details: The hours of operation are 37.5 per week with some out of hours and weekend requirements as directed. Some interstate travel maybe required.

Eligibility: Applicants must be Australian Citizens with a current AGSVA NV1 Security Clearance or higher.

Apply Now!
For further information, please contact our client manager Iain 0262010108 or one of our dedicated Consultants on 0262010100