Location Melbourne
Discipline: Project Services
Job type: Contract
Job ref: GMT-0321-16840
Published: about 1 month ago
Duration: 6 months
Startdate: 7 April 2021


Senior Business Analyst - gather business requirements & existing business processes, capture customer journeys and facilitate workshops.
Contract: 07 April to 01 October 2021; with possible extensions | Location: Melbourne VIC

The Role:

Our client is a prestigious University currently in need of an experienced Senior Business Analyst for gathering business requirements, customer journeys and existing processes.

Your day would be to:

  • Capture existing business processes, requirements and pain points (from existing customer engagement and existing process and procedure documentation)
  • Capture customer journey maps.
  • Identify process gaps/ implications against project outcomes.
  • Conduct workshops and meetings with relevant stakeholders to facilitate the outcome.

To be successful, you will have:

  • Strong requirements analysis/elicitation/specification and workshop facilitation experience.
  • Ability to work in a small focused team.
  • Develop process, procedures and templates to facilitate the collection and interpretation of business needs.
  • Experience in liaising with technical staff to provide value to business clients.
  • Experience with agile principles and practices.
  • Experience working within cross-functional teams.
  • 5+ years' experience in similar roles.

For further information: Please contact the Account Manager Anu on 03 86139909 or speak with a GMT People team member on 03 86139999.